Author of the bestselling Microsoft Office 100 Tips series for PC/Mac, Vickie is a Microsoft Certified Trainer with nearly 20 years of classroom training experience, specializing in the Microsoft, Google, and Apple productivity platforms such as Microsoft Office, OneNote, SharePoint, Skype/Lync, Office 365, Google Apps, Gmail, The Cloud, and more!

She travels the globe as a sought-after international speaker delivering live Jerry Maguire-inspired keynote presentations to a variety of audiences and teaching engaging instructor-led workshops and courses to such major brands as Microsoft, Starbucks, MasterCard, The New York Times, eBay, American Airlines, The Gates Foundation, and most notably, Bill Gates’s admin team.

Vickie earned her bachelor’s degree from The University of Texas and holds over 15 Microsoft certifications.

Having studied and performed improv comedy in New York, Dallas, and Austin, Vickie is highly engaging and adaptable during her sessions so that attendees learn MORE than what they expected while having fun in the process.

International Keynote Speaker, Master Instructor, Corporate Trainer, Bestselling Author of “Be the Ultimate Assistant”, Educator of the Year 2015 – Domestic Estate Managers, Association (DEMA), President of Ultimate Assistant Training & Consulting Inc.

Bonnie Low-Kramen is the founder of Ultimate Assistant Training and is one of the most respected leaders in the administrative profession. She was named 2015 Educator of the Year by DEMA, the Domestic Estate Managers Association. The bestselling author of Be the Ultimate Assistant, Bonnie is known for her passionate commitment to being a catalyst for positive change in the global workplace. For 25 years, Bonnie worked as the personal assistant to Oscar winner Olympia Dukakis and now travels the world speaking, teaching, and consulting. In 2017, she spoke in 9 countries. Clients include Starbucks, Amazon, AMC Entertainment, Dell, and MasterCard. Bonnie co-hosts the monthly ‘Be the Ultimate Assistant Podcast,’ with Vickie Sokol Evans, available on iTunes. She is a columnist for Executive Secretary Magazine and SmartCEO Magazine and is at the centre of the movement to end workplace bullying and closing the wage gap. With trademark honesty and humour, she pulls the curtain back so that we can all lean in and excel at the very highest levels. Bonnie lives in Florida with her partner Robert Sanders and is the proud mother of 29-year-old Adam Kramen.

Mary is a bilingual executive assistant with over 30 years’ experience supporting high level management in international environments. Mary holds a certificate in counseling & psychotherapy from PCI College, Dublin and is a volunteer mentor supporting adolescents and adults.

She is passionate about health and well-being and is a long distance runner. Originally from Dublin, she currently lives in Paris with her youngest daughter and Leo, a very energetic beagle.

Diana Brandl holds a degree in International Administration and Management, specializing in Office Management. Throughout her career, she has worked successfully for C-level executives within global corporations such as Sony. Diana has a strong background in communications and is an active networker. She joined the professional network IMA (International Management Assistants) in 2006, and is a vocal and well-respected member of IMA Germany chairing the regional group of IMA Berlin. She continuously supports the role of the management assistant by speaking at international events and publishing various articles in Germany and abroad focussing on digital transformation, personal branding, strategic networking, mentoring, diversity and social media. Diana writes her own blog, The Socialista Projects, and is influencing the industry with her creative initiatives such as launching the hashtag #WeAreInThisTogether.

Diana describes herself as digital native and has recently worked in the start-up world, where she rediscovered her role as a management assistant with 17 years of professional experience within the New Work Generation. She teaches what it means to work with millennial managers and how important storytelling is in sharpening a profile.

Diana has been selected as one of three delegates to represent Germany in the 2018 World Administrators Summit in Frankfurt. She will be working on the future of the admin industry with office professionals from all over the world. As an influencer in this industry, Diana will have a strong voice in leading this profession to the future.

Diana is a regular interview partner in Germany and abroad sharing her stories as an expert in digital transformation and personal branding. Her first book, Chefsache Assistenz, will be published at the end of 2018.

Dinah Liversidge helps people go from “thinking outside the box”, to “no-box thinking”. Her business and life experiences bring a “what if anything is possible?” perspective to challenging the way we live our lives and un-limit our potential. Using her no-box-thinking approach has allowed Dinah to re-invent her life after massive change and to create a life and a future she was told were not on her horizon.

Having left school at 16, Dinah spent the first ten years of her working career “finding” her niche, the place where she felt she could make a difference, where her ideas and no-box-thinking approach were met with enthusiasm, rather than a fear of and reluctance to change. Joining SmithKline Beecham as a PA to the marketing manager for Anti-infectives was to lead to 14 amazing years of opportunity, travel and event management, and most of all, communication development.

Since 2004, Dinah and her husband John have been entrepreneurs, setting up and running three successful businesses in diverse sectors. During this time, Dinah joined the networking organisation, BNI (Business Networking International) and was appointed managing area director for their London North and West region.

Her total belief that “there is no box” have allowed Dinah to overcome several, serious, health challenges along her way, not least a road accident which resulted in eleven years in a wheelchair, and a series of heart-attacks in 2014. Today, walking again, and gardening on her Welsh smallholding, she is living proof of the power of thinking yourself out of a box.

Dinah lives in Carmarthenshire in South-West Wales with her husband, John, in a small woodland. She works, part-time for her daughter’s business, Amethyst PA, where she helps provide social media support and offers mentoring and coaching to those dealing with massive change.

She is passionate about people, conversations, fast cars, and chocolate.

Samina is an executive assistant with 20 years corporate experience, with the majority of her career spent between GlaxoSmithKline and BP Chemicals. During her time at GlaxoSmithKline Samina created and ran a secretarial conference for which she received an award. She now works at Coca-Cola European Partners where she enjoys being part of the Coke family!

The list of courses attended and certificates received is a very long one. Needless to say, she has a passion for learning, motivating, teaching, and development. Some of her many accolades include ACEPA accredited, Certificate in Counselling, Family Links Parent Group Leader, NVQ Business and Administration. She believes that learning and evolving is a constant necessity and continuous part of her personal and professional development.

Samina is married, has two grown up sons and lives near Windsor in the United Kingdom. Family life is of the utmost importance to her and the top of her agenda. On a daily basis, she strives to be the best role model possible for her boys. She leads by example and lives her best life daily.

For several years, Samina took time out of corporate life and worked in the charity and education sector. For part of that period, she gave back to her local community and worked at the primary school she and her siblings attended. This role enabled her to work alongside underprivileged families, supporting them to improve their children’s attendance and behaviour. This is also when she gained her Counselling Certificate and become a Family Links Group Leader.

Following the theme of making a difference, Samina has also spent time in several different roles within a local organisation which support adults with disabilities and who live with mental health issues.

In her spare time, Samina enjoys reading and writing (particularly poetry). She is a member of the National Trust and enjoys exploring stately homes and other historic gems. Her bucket list includes travel, travel, and more travel! Italy holds a special place on her list of countries visited thus far.